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ProActive Microwave Hot/Cold Reusable Therapy Pack

Regular priceFrom $5.99
Shipping calculated at checkout.

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📦 Free shipping on $149+ • $14.99 for orders under $149



This product is in stock at Okotoks HC Pharmacy. You can order online for shipping or choose in-store pickup at checkout.


📘 Details & Specifications

Reusable Hot & Cold Gel Pack for Muscle & Joint Pain Relief | ProActive
Available Sizes: 5" × 10" and 10" × 12" | Latex-Free | 1 Pack


🔷 Product Overview

The ProActive Microwave Hot/Cold Reusable Therapy Pack provides a convenient, drug-free solution for temporary relief of muscle aches, joint stiffness, swelling and everyday discomfort. Designed for both hot and cold therapy, this versatile gel pack allows you to switch between warming and cooling treatments depending on your needs.

Featuring a flexible gel construction that remains pliable even when frozen, the pack comfortably conforms to different areas of the body, including the knees, shoulders, neck and back. Its durable, leak-resistant design makes it suitable for repeated use at home, at work or as part of a regular recovery routine.

Available in 5" × 10" and 10" × 12" sizes, the ProActive Therapy Pack offers convenient, reusable relief for smaller or larger treatment areas.

Please Note: Price is for 1 individual therapy pack in your selected size. Add multiple quantities if additional packs are required.


🔷 Available Sizes

Size Recommended Use
5" × 10" Smaller treatment areas, including the neck, wrists, elbows and localized muscle discomfort
10" × 12" Larger treatment areas, including the back, shoulders, thighs and knees

Both sizes feature the same reusable hot and cold therapy design, flexible gel construction and leak-resistant materials.


🔷 Key Features & Benefits

  • Dual hot and cold therapy in one reusable pack

  • Provides drug-free relief from minor muscle aches and joint discomfort

  • Cold therapy helps manage swelling and inflammation

  • Heat therapy helps soothe muscle tension and stiffness

  • Flexible even when frozen for comfortable positioning

  • Conforms to different body areas, including knees, shoulders, neck and back

  • Microwave-compatible for convenient warm therapy

  • Can also be heated using hot water according to manufacturer instructions

  • Durable, leak-resistant construction for repeated use

  • Made with latex-free, non-toxic materials

  • Suitable for home, office and workplace first aid kits

  • Available in two convenient sizes

  • Reusable design reduces the need for disposable compresses


🔷 Hot & Cold Therapy Benefits

Heat Therapy – For Muscle Tension & Stiffness

Warm therapy can help relax tight muscles, ease minor joint stiffness and provide soothing comfort for everyday aches and soreness.

Cold Therapy – For Swelling & Minor Injuries

Cold therapy helps temporarily reduce discomfort associated with minor sprains, strains, swelling and inflammation.

The pack's flexible design allows comfortable positioning around different treatment areas during either therapy.


🔷 How to Use

For Hot Therapy:

  1. Heat the pack in the microwave or hot water according to the manufacturer's instructions.

  2. Carefully check the temperature before applying.

  3. Wrap the pack in a towel or protective cloth.

  4. Apply to the desired area for the recommended treatment duration.

For Cold Therapy:

  1. Place the pack in the freezer according to the manufacturer's instructions.

  2. Remove once adequately chilled.

  3. Wrap in a towel or protective cloth.

  4. Apply to the affected area for the recommended treatment duration.

Important: Never apply an excessively hot or frozen pack directly to bare skin. Always follow the manufacturer's heating, cooling and application instructions to help prevent burns or cold-related skin injuries.


🔷 Product Specifications

Specification Details
Brand ProActive
Product Microwave Hot/Cold Reusable Therapy Pack
Product Type Reusable Hot & Cold Gel Compress
Available Sizes 5" × 10" and 10" × 12"
Therapy Options Heat & Cold
Heating Methods Microwave or Hot Water, as Directed
Cooling Method Freezer
Design Flexible Gel Pack
Frozen Flexibility Remains Flexible
Construction Durable, Leak-Resistant
Latex Information Latex-Free
Material Safety Non-Toxic Materials
Reusable Yes
Quantity 1 Pack per Purchase

🔷 Ideal For

  • Minor muscle aches and soreness

  • Joint stiffness and discomfort

  • Temporary relief of swelling and inflammation

  • Minor sprains and strains

  • Neck, shoulder and back discomfort

  • Knee and joint therapy

  • Post-activity muscle recovery

  • Home and workplace first aid supplies

  • Everyday self-care and wellness routines


🔷 What's Included

  • 1 × ProActive Microwave Hot/Cold Reusable Therapy Pack

Select Your Preferred Size:

  • 5" × 10"

  • 10" × 12"

Please Note: Each purchase includes one individual therapy pack in the selected size. To purchase multiple packs, increase the quantity before checkout.


🔷 Important Information

  • Always follow the manufacturer's heating and cooling instructions.

  • Do not overheat or microwave longer than recommended.

  • Check the temperature before every application.

  • Use a towel or protective barrier between the pack and skin.

  • Avoid prolonged application to help prevent burns, frostbite or skin irritation.

  • Do not use if the pack is punctured, leaking or damaged.

  • Do not apply to areas with reduced sensation, impaired circulation or broken skin without healthcare professional guidance.

  • Consult a healthcare professional for persistent pain, significant swelling or suspected serious injuries.

  • Keep out of reach of children when not supervised.


🔷 Why Buy from Okotoks HC Pharmacy?

When you shop with us, you're choosing more than a product — you're backed by trusted healthcare expertise.

✔ Award-Winning Local Pharmacy
Proudly serving Southern Alberta since 2009 and voted Gold in the Western Wheel Readers' Choice Awards.

✔ Trusted Pain Relief & Wellness Selection
We carry quality hot and cold therapy products, pain relief supplies and everyday healthcare essentials from trusted brands.

✔ Professional Pharmacy Support
Our knowledgeable team can help you explore pain management and home healthcare products based on your individual needs.

✔ Convenient Local Service
Free prescription delivery available throughout Okotoks, High River, DeWinton, and Calgary.

✔ Canadian-Owned Pharmacy
Support a local pharmacy committed to providing quality healthcare products and personalized service.


🔷 Frequently Asked Questions

Can the ProActive Therapy Pack be used for both hot and cold therapy?
Yes. The pack can be heated in the microwave or hot water for warm therapy or placed in the freezer for cold therapy, following the manufacturer's instructions.

What sizes are available?
The ProActive Therapy Pack is available in 5" × 10" and 10" × 12". The smaller size is suitable for localized areas, while the larger size provides broader coverage.

How many therapy packs are included?
Each purchase includes 1 reusable hot/cold therapy pack in your selected size. Additional packs can be purchased by increasing the quantity.

Carefully Selected by Our Team

All products are carefully sourced from trusted medical, skincare, and gift brands — chosen with your comfort and well-being in mind.

🔒 Payment & Security

Payment methods

  • American Express
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  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

Your payment information is processed securely through encrypted technology. We do not store credit card details nor have access to your credit card information.

Recognized for Excellence – 🏆 Award-Winning Gold – Voted Best by Our Community
⭐ Google Top Quality Store for Service & Reliability

Frequently Asked Questions

📦 Ordering

Can I order without creating an account?

Yes. You can check out as a guest or create an account for faster reordering.

Can I order by phone or in person?

Absolutely. Visit us in-store or call during business hours — we're happy to help.

🚚 Shipping

Do you offer local delivery?

Yes — we offer free prescription delivery within Okotoks, High River, De Winton, and select Calgary areas. For non-prescription orders, we provide free delivery on orders over $149 before tax.

Please note:

  • Heavy or oversized items (such as lift chairs or bath safety equipment)
  • Hospital beds or items requiring setup

may not qualify for free delivery. Additional charges may apply — please contact us for details and a delivery quote.

How long will it take to receive my order?

Orders are typically processed within 1–2 business days.

Delivery times vary based on location, shipping method, and carrier. You’ll receive tracking information once your order ships.

Do you ship across Canada?

Yes, we offer nationwide shipping via Canada Post.

Shipping rates and delivery times vary based on your location, order size, and weight.

Please note that heavy or oversized items — such as power scooters, hospital beds, or lift chairs — may not be eligible for shipping outside Alberta due to exceptionally high freight costs.

If you're interested in purchasing a large item for delivery outside our local area, please contact us for a shipping quote before placing your order.

For full details, please refer to our Shipping & Delivery Policy →

🔁 Returns and Refunds

How do I return a product?

Most unopened, unused items in their original packaging can be returned within 30 days of purchase. Some products — including hygiene items, respiratory equipment, electrotherapy devices, custom orders, and fitted medical garments — are final sale due to health and safety regulations.

To start a return, please contact us by phone or email with your original receipt or order number. We will confirm whether the item is eligible and provide return instructions.

For full details, including non-returnable categories and restocking fees, please see our Return & Exchange Policy →

How long does it take to receive my refund?

Once your return is approved and processed, refunds are typically issued within 3–5 business days to the original method of payment.

Please note that your bank or credit card provider may take additional time to post the refund to your account. If you have any questions, feel free to contact us.

⚠️ Medical Disclaimer

Is this product information medical advice?

No. Please consult your healthcare provider before starting any product. Read our full disclaimer →