Product Disclaimer & Limitation of Liability
At Okotoks HC Pharmacy, we are committed to providing accurate, current, and helpful product information to support informed purchasing decisions. However, by using this website or purchasing products from us, you acknowledge and agree to the following terms and limitations.
🛒 Product Information & Accuracy
Manufacturers may update product formulations, packaging, labeling, specifications, instructions, ingredients, colours, images, or materials without notice. As a result, products received may differ slightly from images, descriptions, or specifications displayed on our website.
While we make reasonable efforts to maintain accurate and up-to-date content, occasional errors, omissions, typographical inaccuracies, outdated information, or formatting inconsistencies may occur.
Product information provided on this website is intended for general informational and educational purposes only and should not be relied upon as the sole source of medical, dosing, safety, compatibility, installation, or usage information.
🤖 AI-Assisted Website Content
Some product descriptions, educational materials, specifications, FAQs, and website content may be created, summarized, reformatted, or enhanced using automated systems or AI-assisted content generation tools.
Although content may be reviewed by our team, automated content processes may occasionally result in inaccuracies, omissions, or outdated information. Customers should always verify important information directly with the manufacturer’s official packaging, labeling, manuals, inserts, and instructions provided with the product.
In the event of any discrepancy between website content and manufacturer-provided information, the manufacturer’s official documentation and labeling shall prevail.
📦 Read All Product Labels & Instructions
Customers are strongly encouraged to carefully review all labels, warnings, inserts, manuals, assembly instructions, and product documentation before using any medication, medical device, mobility aid, home health care product, or wellness item.
Important information regarding:
- ingredients
- allergens
- contraindications
- medication interactions
- dosage instructions
- safety precautions
- maintenance requirements
- installation guidelines
- weight capacities
- supervision requirements
may only appear on manufacturer-provided packaging or inserts.
Failure to follow manufacturer instructions may increase the risk of injury, adverse reactions, equipment failure, or improper product performance.
⚕️ Medical & Healthcare Disclaimer
Information provided on this website is not intended to replace professional medical advice, diagnosis, treatment, or individualized healthcare assessment.
Always consult with a qualified physician, pharmacist, or healthcare professional regarding:
- medication use
- dosing
- allergies
- medical conditions
- treatment decisions
- product suitability
- equipment selection
- mobility safety
- compression garment use
- respiratory products
- wound care products
- post-surgical supports
- pediatric or senior care products
Do not disregard professional medical advice or delay seeking medical attention because of information found on this website. This website is not intended for emergency medical situations. In case of emergency, contact emergency services or seek immediate medical attention.
💊 Medication & Supplement Safety
Over-the-counter medications, vitamins, supplements, compression products, braces, mobility aids, and home health care equipment may not be appropriate for every individual.
Customers are responsible for:
- reviewing all product warnings and directions
- following manufacturer instructions
- verifying ingredients and allergens
- consulting healthcare professionals when appropriate
- using products only as intended
Okotoks HC Pharmacy shall not be held liable for adverse reactions, allergic responses, side effects, medication interactions, improper dosing, misuse, improper product selection, or failure to follow manufacturer instructions or professional guidance.
🚶 Safety & Risk of Injury
Mobility aids, bathroom safety products, walkers, scooters, wheelchairs, lift chairs, ramps, braces, supports, and other home health care products carry an inherent risk of injury, including slips, trips, falls, pressure injuries, equipment malfunction, or improper use.
Proper sizing, supervision, assembly, maintenance, environmental awareness, and adherence to manufacturer instructions are essential for safe use.
By purchasing or using these products, customers acknowledge and accept these inherent risks.
Okotoks HC Pharmacy shall not be liable for injuries, damages, losses, or claims arising from:
- improper use
- misuse
- failure to follow instructions
- improper assembly
- product modification
- lack of supervision
- improper fitting
- environmental hazards
- normal wear and tear
- third-party installation or repair services
🛠️ Equipment Rental Terms
Customers renting mobility aids or home health care equipment from Okotoks HC Pharmacy accept full responsibility for the safe use, care, operation, storage, and return of rented equipment.
Rental customers agree to inspect equipment upon receipt and notify us promptly of any concerns.
By renting equipment, customers agree to indemnify and hold harmless Okotoks HC Pharmacy from any claims, injuries, losses, damages, costs, or liabilities arising from the use, misuse, transport, storage, operation, or handling of rented equipment.
🚚 Delivery, Assembly & Third-Party Installation
When products are delivered or installed by Okotoks HC Pharmacy staff, we make reasonable efforts to follow manufacturer recommendations and installation guidelines.
If customers choose to use third-party contractors, installers, movers, assemblers, caregivers, or transportation providers, Okotoks HC Pharmacy is not responsible for their work, conduct, workmanship, modifications, errors, delays, or resulting damages or injuries.
📞 Manufacturer Information
For detailed product specifications, recalls, warranty coverage, ingredient verification, compatibility concerns, or technical support, customers should contact the product manufacturer directly.
Manufacturer instructions, manuals, and official documentation remain the authoritative source for product use and safety information.
⚖️ Limitation of Liability
To the fullest extent permitted by applicable law, Okotoks HC Pharmacy disclaims all warranties, representations, and conditions, whether express or implied, regarding:
- website content
- product descriptions
- educational materials
- AI-assisted content
- product recommendations
- availability
- compatibility
- merchantability
- fitness for a particular purpose
By accessing this website or purchasing or renting products from Okotoks HC Pharmacy, you acknowledge and agree that all products must be used strictly in accordance with manufacturer instructions, labeling, and professional healthcare guidance.
Okotoks HC Pharmacy shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from:
- reliance on website information
- product misuse
- improper installation
- delayed medical care
- adverse reactions
- equipment failure
- failure to follow instructions
- third-party services
- or use of products purchased or rented through this website.
By using this website or purchasing products or services from Okotoks HC Pharmacy, you acknowledge and accept the terms outlined in this disclaimer. This disclaimer shall be governed by the laws of the Province of Alberta and the applicable laws of Canada.