OTC Back Gel Wrap
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Description
Description
REUSABLE 360° GEL WRAP FOR LOWER BACK
The 360° Gel Wrap for Lower Back provides 360° HOT/COLD compression coverage in order to assist with lower back pain.
PRODUCT FEATURES
• Great for athletes, workers, homemakers or seniors.
• Wide ranging hot/cold compression coverage.
• Expert-grade leak-proof stretchy gel.
• For HOT therapy Gel Wrap can be heated in a microwave oven (see below for detailed instructions).
• For COLD therapy Gel Wrap can be stored in the freezer (see below for detailed instructions).
• Reusable (IMPORTANT Always store product in the provided resealable plastic bag when not in use).
Indications Listed Below
• Sprain
• Strain
• Chronic pain
• Arthritis
• Muscle tension
Product Features
VELCRO STRAP
Velcro strap included on the front of the brace in order to securely fasten the support into a comfortable position.
HOT/COLD THERAPY
360° degree HOT/COLD compression coverage accommodates the treatment of multiple indications.
EXPERT-GRADE GEL
Expert-grade leak-proof stretchy gel keeps the product dry and comfortable.
REUSABLE
Completely REUSABLE for multiple applications and prolonged use.
OTC Back Gel Wrap
Carefully Selected by Our Team
All products are sourced from trusted medical suppliers and professional skincare manufacturers — chosen with your well-being in mind.
🔒 Payment & Security
Payment methods
Your payment information is processed securely through encrypted technology. We do not store credit card details nor have access to your credit card information.
Recognized for Excellence
⭐ Award-winning service — Western Wheel Readers’ Choice Gold 2024
⭐ Google Top Quality Store for service and reliability
Frequently Asked Questions
📦 Ordering
Can I order without creating an account?
Can I order without creating an account?
Yes. You can check out as a guest or create an account for faster reordering.
Can I order by phone or in person?
Can I order by phone or in person?
Absolutely. Visit us in-store or call during business hours — we're happy to help.
🚚 Shipping
Do you offer local delivery?
Do you offer local delivery?
Yes — we offer free prescription delivery within Okotoks, High River, De Winton, and select Calgary areas. For non-prescription orders, we provide free delivery on orders over $99 before tax.
Please note:
- Heavy or oversized items (such as lift chairs or bath safety equipment)
- Hospital beds or items requiring setup
may not qualify for free delivery. Additional charges may apply — please contact us for details and a delivery quote.
How long will it take to receive my order?
How long will it take to receive my order?
Orders are typically processed within 1–2 business days.
Delivery times vary based on location, shipping method, and carrier. You’ll receive tracking information once your order ships.
Do you ship across Canada?
Do you ship across Canada?
Yes, we offer nationwide shipping via Canada Post.
Shipping rates and delivery times vary based on your location, order size, and weight.
Please note that heavy or oversized items — such as power scooters, hospital beds, or lift chairs — may not be eligible for shipping outside Alberta due to exceptionally high freight costs.
If you're interested in purchasing a large item for delivery outside our local area, please contact us for a shipping quote before placing your order.
For full details, please refer to our Shipping & Delivery Policy →
🔁 Returns and Refunds
How do I return a product?
How do I return a product?
Most items are returnable within 45 days of purchase. However, certain products — including hygiene items, special orders, and medical equipment — may be final sale due to health and safety regulations.
To initiate a return, please contact us by phone or visit the store with your original receipt.
For full details, including exclusions and restocking policies, please refer to our Return Policy →
How long does it take to receive my refund?
How long does it take to receive my refund?
Once your return is approved and processed, refunds are typically issued within 3–5 business days to the original method of payment.
Please note that your bank or credit card provider may take additional time to post the refund to your account. If you have any questions, feel free to contact us.
⚠️ Medical Disclaimer
Is this product information medical advice?
Is this product information medical advice?
No. Please consult your healthcare provider before starting any product. Read our full disclaimer →
