Drive Comfort Touch Neck Support Pillow with Hot & Cold Gel Packs
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📦 Free shipping on $149+ • $14.99 for orders under $149
Pickup available at Okotoks HC Pharmacy
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Drive Comfort Touch Neck Support Pillow with Hot & Cold Gel Packs
📘 Details & Specifications
📘 Details & Specifications
Product Overview
Enjoy supportive comfort at home or on the go with the Drive Comfort Touch Neck Support Pillow. Its ergonomically shaped memory foam supports the head and neck, while a soft velour cover provides a comfortable contact surface.
Three included reusable gel packs can be inserted at up to three locations for hot or cold applications, following the manufacturer’s instructions. A travel bag keeps the pillow and accessories together for storage and transport.
Key Features & Benefits
- Ergonomically designed memory foam supports the head and neck.
- Insertable gel packs allow hot or cold applications at up to three locations.
- Soft velour cover is removable for cleaning.
- Includes three reusable gel packs.
- Travel bag provides convenient storage and portability.
Hot & Cold Applications
Use the included gel packs only as directed by the manufacturer. Follow the supplied instructions for heating, cooling, placement, and application time.
Check the temperature before use and stop if the application feels uncomfortable. Ask a healthcare professional whether hot or cold applications are appropriate if you have reduced sensation, circulation concerns, or a medical condition.
Care & Storage
Remove and clean the cover according to its care instructions. Follow the manufacturer’s directions for caring for the memory foam and gel packs; do not assume they can be machine washed.
Inspect the gel packs before use and discontinue use of any pack that is damaged or leaking. Store the kit in its travel bag when not in use.
Specifications
Pillow material: Memory foam
Cover: Removable velour
Dimensions: 11.2″ wide × 10.2″ long × 4.9″ high
Listed weight: 1.2 lb
Listed warranty: One-year limited, subject to manufacturer terms
What’s Included
- 1 Comfort Touch Neck Support Pillow
- 3 reusable gel packs
- 1 travel bag
Carefully Selected by Our Team
All products are carefully sourced from trusted medical, skincare, and gift brands — chosen with your comfort and well-being in mind.
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Frequently Asked Questions
📦 Ordering
Can I order without creating an account?
Can I order without creating an account?
Yes. You can check out as a guest or create an account for faster reordering.
Can I order by phone or in person?
Can I order by phone or in person?
Absolutely. Visit us in-store or call during business hours — we're happy to help.
🚚 Shipping
Do you offer local delivery?
Do you offer local delivery?
Yes — we offer free prescription delivery within Okotoks, High River, De Winton, and select Calgary areas. For non-prescription orders, we provide free delivery on orders over $149 before tax.
Please note:
- Heavy or oversized items (such as lift chairs or bath safety equipment)
- Hospital beds or items requiring setup
may not qualify for free delivery. Additional charges may apply — please contact us for details and a delivery quote.
How long will it take to receive my order?
How long will it take to receive my order?
Orders are typically processed within 1–2 business days.
Delivery times vary based on location, shipping method, and carrier. You’ll receive tracking information once your order ships.
Do you ship across Canada?
Do you ship across Canada?
Yes, we offer nationwide shipping via Canada Post.
Shipping rates and delivery times vary based on your location, order size, and weight.
Please note that heavy or oversized items — such as power scooters, hospital beds, or lift chairs — may not be eligible for shipping outside Alberta due to exceptionally high freight costs.
If you're interested in purchasing a large item for delivery outside our local area, please contact us for a shipping quote before placing your order.
For full details, please refer to our Shipping & Delivery Policy →
🔁 Returns and Refunds
How do I return a product?
How do I return a product?
Most unopened, unused items in their original packaging can be returned within 30 days of purchase. Some products — including hygiene items, respiratory equipment, electrotherapy devices, custom orders, and fitted medical garments — are final sale due to health and safety regulations.
To start a return, please contact us by phone or email with your original receipt or order number. We will confirm whether the item is eligible and provide return instructions.
For full details, including non-returnable categories and restocking fees, please see our Return & Exchange Policy →
How long does it take to receive my refund?
How long does it take to receive my refund?
Once your return is approved and processed, refunds are typically issued within 3–5 business days to the original method of payment.
Please note that your bank or credit card provider may take additional time to post the refund to your account. If you have any questions, feel free to contact us.
⚠️ Medical Disclaimer
Is this product information medical advice?
Is this product information medical advice?
No. Please consult your healthcare provider before starting any product. Read our full disclaimer →
